The imposition of the Tenancy Deposit Scheme places onerous obligations on landlords and their agents, with a clear recommendation that inventories should be prepared ‘independently’.

All too often, landlord and tenant disputes arise, with letting agents caught in the middle. If this happens to you, it is essential that you can demonstrate that you have carried out your obligations to the landlord and tenant in full, with a record that will stand up to scrutiny in court or mediation proceedings.

Benefits of our services include:

• Online booking of inventories and check-in/check-outs
• Tracking and diary management of your inventory
• A full colour digital photographic record for each property visited
• Competitive fixed wholesale prices
• Independent, comprehensive and detailed reports every time
• Automatic booking and completion of scheduled property visits/periodic reports
• A complete history of the condition of the property online
• Secure access to the system 24 hours a day, 7 days a week

To register your interest in utilising this service, please complete our registration form and a representative will contact you with your ‘log on’ details [registration form]

Once we have produced the Inventory we recommend that we use this to check the tenants check into the property.

On check we will take the tenants through the Inventory document line by line. If there are any changes to make to the inventory these will be recorded on the check in document, each page of this document is signed by the tenant and witnessed by. This ensures the tenant has confirmed they are happy with the contents of the report and in our experience ensures that there is a strong legal agreement as to the state and condition of the property.

At the end of the tenancy we would conduct the check out. We are able to use the previous documents assess the state and condition of the property when the tenants leave. This report will identify any material changes since the inventory was taken. This allows tenant and landlord to have a solid basis from which to agree any costs which may be incurred.

Property Visits/Periodic Reports can be carried out every 4, 6 or 12 months depending on the agreement in place. These normally form part of the letting agents ‘fully managed service’. The purpose of a Property Visits/Periodic Reports is to ensure the tenant is not mistreating the property, report on any specific areas of concern and report back any areas of concern.

When it comes to your moving-in day, we’ve thought of everything – even if your landlord or tenant is a self-mover. The Live Letting Exchange has a contracted arrangement with Europcar, who are the UK’s largest provider of Self-Drive vans with 123 hire depots countrywide.

Benefits to your tenants and landlords include:

• Lowest Europcar retail rates
• Cheap ‘one way’ fees
• Longer ‘one way’ rates; pick up on Thursday at 5pm and return Saturday at 11am
• Landlords and tenants pay on pick-up, or with a credit card deposit on return

So whether your landlords or tenants are moving across town or up country, we can arrange discounted hire for vans of any size to suit their needs.

A marketing fee will be paid for every completed order as a percentage of the fee paid.

To register your interest in promoting this service, please complete our registration form and a representative will contact you with your ‘log on’ details [registration form]

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• Market Share - your current position and trends over time
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• Management tool - see the real picture of how your offices are doing versus the rest
• Canvassing tool - see all your competitors' unsold / unlet stock, reductions and cancelled sales / lets.

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